How do I set up Time Tracking?

How do I set up Time Tracking?

Time tracking for Volunteers is part of the Basic CRM – every Sumac installation has as area called Time Dockets that allows you to keep track of time spent by volunteers, or even staff. For example, if you get a grant to provide transportation for clients, and need to report on the time spent doing transportation, you could record both staff and volunteer time to get a complete picture of the hours being spent on transportation.

Before using Time Dockets, you need to specify programs. Programs identify areas where people perform the work being recorded: e.g. transportation, office work, kitchen work, outreach. 

Your Sumac Administrator can navigate to Utilities > Customize Database > Field Values. Choose the Area: Volunteers and the Field Values: Programs. Click New to add new Programs.

Once you've set up the appropriate Programs and recorded Time Dockets, at the end of the year or month, you can produce reports that break down time by program. 



    Our products got an upgrade!



    Some screenshots and help videos have been made using older versions of our products. Though your version's colours and themes may appear different than what you see here, the instructions, links and advice in this article are still accurate and useful!


      • Related Articles

      • Time Docket field legend

        See below for the list of fields available in a Sumac Time Docket record, what that field allows, and any customization options: Worker - Mandatory, and Renameable Worker Count - Renameable, and Hideable; used in cases when a group of volunteers ...
      • 6. Time Dockets Data Preparation Instructions

        Type of information that goes in this tab of the template:Time dockets record the time spent on a particular program by a particular contact. The time can also be related to a client. If you diligently gather time dockets, then Sumac reports can ...
      • How-to Video: Set Up Offices (2:17)

        Script:  https://sumac.com/assetswp/training-docs/Set%20Up%20Offices.pdf
      • Tracking Program Usage for Patients and Clients

        Sumac Case Management for Hospices includes a dedicated area for tracking the usage of your Hospice's programs by patients and clients. Program Usage allows you to record and report on any programs accessed by patients or clients. You can record who ...
      • How to set up Course Registration Forms

        When a student registers for a course, you might need to collect details such as allergies or medical alerts. You might also need a Release Form or to collect Emergency Contact information. Sumac makes is easy for you to collect this information ...
      Societ Academy

      Learn what you need to know, any time. Free!



      • High quality training on demand - sessions are available every day, so you can access training that fits into your schedule.
      • Training sessions that are easy to follow - helpful tips throughout each session, and access to training moderators ensure your questions get answered.
      • A certificate of completion - you can request a certificate of completion for every session you attend.