Emails
Sending emails and receiving notifications with Sumac
There are a few types of emails that Sumac can send: Sumac can send email notifications to you and other members of your team about activities that happen in your database, You can launch a one-off email from you to a single contact in your Sumac ...How to Set up Gmail or Office 365 Integration for Sending Emails in Sumac
Note: this article requires a Gmail or Office365 account. If you do not have a Gmail or Office365 account, and would like to set up email sending in Sumac using your internal office server, review this how-to article for help. If you would like to ...How to send Bulk Email
Your Sumac Administrator must configure the Sumac office record to send bulk email. In this example, we'll send out an e-newsletter. Open Contacts from the Console and find the contacts who want to receive your newsletter. This is usually recorded as ...How-to Video: Step 2. Create html template (6:40)
Script: https://sumac.com/assetswp/training-docs/Create%20html%20template.pdf Sumac now offers its own HTML Editor to help you create and edit email templates, add mail merge codes to personalize your messages, and instantly save your HTML files into ...How to configure Sumac to send email
This article explains how to set up your database to send emails, along with the benefits each of these email features provides you. You must be a Sumac Administrator in order to configure Sumac to send email. Log in to Sumac as an Administrator. ...Why can’t Sumac connect to the SMTP server to send email?
If you are using Sumac to send bulk email for the first time, and are receiving an SMTP error, it's most likely that the information about the SMTP server is configured incorrectly or not at all. A Sumac Administrator needs to set up the details of ...How do I create documents for emailing to my constituents?
Some of this material is also covered in How-to videos. Email Format The body of an email message can be formatted as a plain text document, a picture, or an HTML page. Sumac supports all these formats. Plain text documents can be created using any ...Does sending emails through Sumac slow down my network?
It would depend on the email. If it is structured correctly, so all the images and related documents are on your website (not embedded in the email), then the email is very small, and sending it takes a fraction of a second. It's likely you would not ...How do I make sure my emails don't get marked as spam?
If you are using Sumac to send bulk emails, the best way to ensure the emails you are sending will not be marked as spam is to use Sumac's Batch Scheduling tools to make sure you are conforming to your SMTP server's sending limits, and that you ...How does sending bulk emails in Sumac work? How do I set it up?
When Sumac sends bulk emails, it is essentially running a mail merge to personalize the emails as it sends them out. As such, you need a template that makes up the body of the email you're sending. Sumac combines the template with the data from your ...How does Sumac handle email unsubscribes?
If you are using Sumac for sending bulk emails, you have two options for handling unsubscribe requests: 1) You can integrate Sumac with your website to add an Unsubscribe page to your website, which will automatically update your Sumac database ...Can Sumac track email statistics (I.e. open rates, click-through statistics)?
If you have the Website Integration service, you can track “click-through statistics” on emails sent through Sumac. This means that it is possible to tell how many times your email recipients clicked on a particular link within the email. Keep in ...
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