Emails
How to Set up Gmail or Office 365 Integration for Sending Emails in Sumac
Note: this article requires a Gmail or Office365 account. If you do not have a Gmail or Office365 account, and would like to set up email sending in Sumac using your internal office server, review this how-to article for help. If you would like to ...
How to send Bulk Email
Your Sumac Administrator must configure the Sumac office record to send bulk email. In this example, we'll send out an e-newsletter. Open Contacts from the Console and find the contacts who want to receive your newsletter. This is usually recorded as ...
How to configure Sumac to send email
This article explains how to set up your database to send emails, along with the benefits each of these email features provides you. You must be a Sumac Administrator in order to configure Sumac to send email. Log in to Sumac as an Administrator. ...
Why can’t Sumac connect to the SMTP server to send email?
If you are using Sumac to send bulk email and are receiving an SMTP error, it's most likely that the information about the SMTP server is configured incorrectly or not at all. A Sumac Administrator needs to set up the details of your SMTP server in ...
How do I make sure my emails don't get marked as spam?
If you are using Sumac to send bulk emails, the best way to ensure the emails you are sending will not be marked as spam is to use Sumac's Batch Scheduling tools to make sure you are conforming to your SMTP server's sending limits, and that you ...
How does sending bulk emails in Sumac work? How do I set it up?
When Sumac sends bulk emails, it is essentially running a mail merge to personalize the emails as it sends them out. As such, you need a template that makes up the body of the email you're sending. Sumac combines the template with the data from your ...
How does Sumac handle email unsubscribes?
If you are using Sumac for sending bulk emails, you have two options for handling unsubscribe requests: 1) You can integrate Sumac with your website to add an Unsubscribe page to your website, which will automatically update your Sumac database ...
Can Sumac track email statistics?
Though Sumac can send bulk emails, it is not an email marketing system. This means it is not designed to track email statistics like open rates, who opened an email, who clicked links in the email, etc. If you require this level of analytics, you ...