People receiving our email cannot see the pictures. What’s wrong?
If you send an HTML email which contains links to pictures stored on your web server, here are some things that could go wrong:
- The picture is not actually on the server. In this case, put the picture on the server.
- The picture is on the server but its file name on the server is different from the name in the link in the HTML email. If this is the problem, fix the name in the HTML document. Note that some web servers are case sensitive with respect to file names: PICTURE.jpg is not the same as picture.jpg. So make sure that words are entered precisely.
- The picture is on the server and its name is correct, but the directory holding the picture is not publicly accessible. Move the picture to a public directory on the server and change the HTML document or, alternatively, make the directory publicly accessible.
Sending emails and receiving notifications with Sumac
There are a few types of emails that Sumac can send: Sumac can send email notifications to you and other members of your team about activities that happen in your database, You can launch a one-off email from you to a single contact in your Sumac ...
How do I create documents for emailing to my constituents?
Some of this material is also covered in How-to videos. Email Format The body of an email message can be formatted as a plain text document, a picture, or an HTML page. Sumac supports all these formats. Plain text documents can be created using any ...
Free Non-profit Newsletter Templates! Watch the video for help with Customizing them Video Script Here Classic Blue Free Non-Profit Newsletter Template View/Save Classic White Free Non-Profit Newsletter Template View/Save Classic Orange Free ...
My .rtf or .docx template is not working. What’s wrong?
Here are some problems that may arise when doing Mail Merge using an .rtf or .docx template: It is possible that the template is too large. This usually happens because the template contains high resolution pictures. In .rtf documents, pictures are ...
Does sending emails through Sumac slow down my network?
It would depend on the email. If it is structured correctly, so all the images and related documents are on your website (not embedded in the email), then the email is very small, and sending it takes a fraction of a second. It's likely you would not ...