HTML Editor in Sumac

HTML Editor in Sumac

Sumac now offers its own HTML editor - to make it easier and faster for you to create, edit and save your html templates in the database!

In your Sumac Console, navigate to Utilities/Templates and HTML Editor:

Click New to start creating a new HTML template:

Give it a descriptive name (e.g. Thank You Email), and click "Open HTML Editor":

Next, Sumac will ask you to select the Type of Template that you would like to create. For example, if you are creating a donation thank you letter or acknowledgement, select "Donation"; if you would like to include Membership information, select "Membership"; for Pledges, "Pledge", and so forth. This will determine the set of Mail Merge Codes available to you in the Editor.

Click Start, and Sumac will open the HTML Editor in your default web browser:

Here, you will be able to type in the text for your email using a variety of font styles and colors; add links and images, adjust the layout and alignment for your template. A great advantage of this Editor is the ability to insert Mail Merge Codes to create personalized content.

Search for the necessary Mail Merge Code, select it from the drop-down menu and click "Insert Selected Code" to add it to the template:

The selection of available Mail Merge Codes will depend on the type of template specified, but the codes with Contact, Office and Miscellaneous data will always be available at the bottom of the list.

Once you're happy with the edits, click "Save Template" at the bottom.

Sumac will let you know that the template has been successfully saved in the database.

Click OK to this message, and OK once again, to close the Email Template window and save the file.

In order to edit an existing template, locate the necessary one in the list of templates, double-click it and click "Open HTML Editor". Then choose the Template Type (Donation, Membership, etc.) and proceed to edit it in the browser window that opens.

Don't forget to test your html template once you've finished editing it!
You could use the Send Email function in Sumac to send an email to yourself or a colleague using your new html template. Alternatively, click the Test button in your Bulk Email window to see what the merged email would look like to the recipient:

We would love to hear your feedback on how we could enhance the HTML Editor in Sumac! Please let us know at

    • Related Articles

    • Introduction to Email Templates in Sumac

      In order to send emails using Sumac, you need to first create the template using an HTML Editor. Here we give you all the information you need to choose an editor, create a template, insert mail merge codes and upload the template to Sumac, so you’re ...
    • Can Sumac send thank you letters?

      Sumac can generate personalized “thank-you” letters for donors using Sumac’s built-in mail merge features. You can create an HTML template for a thank you letter being sent by email, or a .docx or .rtf document for sending out thank you letters by ...
    • How To Insert Mail Merge Codes

      Step 1: Open Sumac, and click “Contacts” in the console Step 2: Under “Mailing”, click “Mail Merge Codes” Step 3: Choose the record type, and then the field you want to insert Step 4: Copy the code that appears Step 5: Paste the code into your ...
    • HTML Editors Recommended by Sumac

      1. The HTML Editor in Sumac Sumac now offers its own HTML Editor to make it easier for you to create, edit and save email templates in the database! Found under Utilities/Templates and HTML Editor, the Editor opens in your default web browser and ...
    • Sample Templates for Letters and Receipts

      While some organizations prefer to build their own templates for fundraising letters, thank yous, or receipts, Silent Partner Software has created some sample template options to help you get started! Note: for print mailings, download the RTF or ...

    Join the Partner Academy!

    Our Partner Academy means that anyone can learn what they need to know, any time. Free! When you sign up for a Partner Academy session, you get:

    • High quality training on demand - sessions are available every day, so you can access training that fits into your schedule.
    • Training sessions that are easy to follow - helpful tips throughout each session, and access to training moderators ensure your questions get answered.
    • A certificate of completion - you can request a certificate of completion for every session you attend.