How do I turn on Automatic Pledge Processing?

How do I turn on Automatic Pledge Processing?

To enable the Automatic Pledge Processing feature, log into Sumac as an administrator and navigate to Utilities/Customize Database/Preferences/Pledges.

On the Pledges tab, under "Automate Pledges," click the checkbox next to "Turn on auto-pledge feature."

Set the time at which you want the automatic pledge processing transactions to run. For example, if you specify "09:00 AM," Sumac will check for pledges to be processed each day at 9:00 a.m.

You should also enter the email address(es) to which you would like Sumac to send the Auto-Pledge Processing report, and the frequency at which you want Sumac to email these reports (either every day, or only on days pledges are actually processed). Once this is defined, Sumac will email a report to this list of email addresses showing the details of the pledges it processed.




    Our products got an upgrade!



    Some screenshots and help videos have been made using older versions of our products. Though your version's colours and themes may appear different than what you see here, the instructions, links and advice in this article are still accurate and useful!


      • Related Articles

      • How does Automatic Pledge Processing work?

        If you are using the Automatic Pledge Processing feature in your database, here's how it works: Once you turn on the Automatic Pledge Processing feature for your database, you tell Sumac what time of day you want to run the pledge processing.  When ...
      • How to edit an existing pledge

        On occasion, you may need to edit an existing pledge record. For example, perhaps one of your monthly donors contacts you with new credit card details to use for their monthly pledge. In this situation, you can edit their existing pledge record to ...
      • How to add a New Pledge

        In your Sumac console, expand Fundraising, and choose Pledges. Click New to open a new pledge record. Once the new pledge record opens, select the contact who is making this pledge by clicking the contact icon. The Commitment Date for this pledge is ...
      • Can Sumac track Payment Processing fees for donations?

        When you are using Sumac for online donations, our online donation pages allow the donor to cover the processing fee. If the donor chooses to cover the processing fee, Sumac will capture this in two places: 1. In the Donation record, in the Total and ...
      • Does Sumac time out when idle?

        Regarding idle time application lock out, Sumac itself will not log out after a certain period of idle time. The only areas that lock are the administrative and payment areas, which require a password to open after 15 minutes of idle time. Beyond ...
      Societ Academy

      Learn what you need to know, any time. Free!



      • High quality training on demand - sessions are available every day, so you can access training that fits into your schedule.
      • Training sessions that are easy to follow - helpful tips throughout each session, and access to training moderators ensure your questions get answered.
      • A certificate of completion - you can request a certificate of completion for every session you attend.