How do I install Sumac?

How do I install Sumac?

Sumac can be installed easily using the instruction guide below. You can also download Sumac and follow our quick installation guide straight from the Societ website here.

Download Sumac

1. Download the installer that corresponds to your operating system:
  2. Sumac for macOS
2. Click Save File if you are prompted with a dialog asking how to proceed.

3. Locate the downloaded file. In different browsers it may appear differently:
  1. Mozilla Firefox help file
  2. Chrome help file
  3. Microsoft Edge help file
  4. Safari help file
4. Follow the installation instructions that correspond to your operating system: Windows or MacOS.

Installing Sumac on Windows

1. Double click SumacInstaller_win_20240111.exe found in your downloads folder.

2. You may get a warning on your computer asking to verify that you would like to allow this app to make changes on your device. Confirm that the Verified Publisher is Silent Partner Software, then click Yes.

3. Follow the steps on the Sumac Setup Installer.

4. Wait until it the installation has completed. Then, set the Launch Sumac checkbox and click Finish.


5. Sumac automatically opens Sumac Launcher.

Installing Sumac on macOS

1. If you have previously installed Sumac on your Mac, you need to manually remove it first:
  1. Delete all the existing shortcuts for Sumac from your desktop.
  2. Open a Finder window, and go to your Library > Application Support folder. Delete Sumac from this folder too by dragging it to Trash.
2. Return to your Downloads folder and double-click SumacInstaller_mac_20220408.dmg. Wait for it to extract.

3. Click and drag the Sumac icon into the Applications folder.

4. Open the Applications folder and locate Sumac. Click Sumac to run the app.

5. Locate the Install Sumac icon on your desktop. Right-click and select Eject “Install Sumac” to complete your installation.

Troubleshooting "Apple cannot check the software" message

You may see a message saying that Sumac cannot be opened because Apple cannot check it for malicious software. If you encounter this message, go to your System Settings, then click Privacy & Security  in the sidebar. 

Go to Security, then click Open, and indicate you want to "Open Anyway" to run Sumac. Enter your login password, then click OK.

For more information please see the Apple support topic on this issue.

The app is saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can for any authorized app.

Troubleshooting "Unidentified Developer" message

You may see a message saying that Sumac is from an “unidentified developer.” If you encounter this message, right-click the Sumac icon, and select Open. Opening Sumac this way allows you to tell your computer that you trust the Sumac application, even if it did not come from the App store.

For more information please see the Apple support topic on this issue.

Click Open, and Sumac launches as normal and can now be accessed from your applications folder. You will not need to do this right-click step when you log into Sumac in the future.

Notes
When it comes to getting new versions of Sumac, this is taken care of for you! Whenever you run Sumac, it automatically checks to see if there is a new release available. If there is, Sumac installs and runs the new version for you in a few seconds. There is no charge for new releases. Everyone gets them!
Info
You can also find the Sumac installation instruction guide here on the Societ website.

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