Does Sumac have a backup of my database?

Does Sumac have a backup of my database?

If you are using the Sumac Cloud hosting service, yes. Since your team is using Sumac Cloud, we back up your database for you every day! If you need access to a backup of your database, or require assistance in restoring a backup, contact the Sumac team for assistance (support@sumac.com).


If you are not using the Sumac Cloud hosting service, and instead, are hosting your database on your own office server, no. Your database is stored internally, so the Sumac team has no ability to perform, maintain or store backups of your database. Clients who do not use the Sumac Cloud hosting service should maintain their own data backups. We recommend backing up your database every day, or weekly, at a minimum.

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