Does Sumac have a backup of my database?
If you are using Sumac's cloud hosting service, yes, the Societ team backs up your database for you every day! If you need access to a backup of your database, or require assistance in restoring a backup, contact our team for assistance (support@sumac.com).
If you are not using our cloud hosting service, and instead, are hosting your database on your own office server, no. Your database is stored internally, so the Societ team has no ability to perform, maintain or store backups of your database. Clients who do not use the cloud hosting service should maintain their own data backups. We recommend backing up your database every day, or weekly, at a minimum.
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