Can I access Sumac from outside the office?

Can I access Sumac from outside the office?

Silent Partner Software offers Sumac Cloud hosting service. If you subscribe to Cloud hosting, your database resides in the Cloud on our server (hosted by Amazon Web Services). This allows you and your team to install Sumac on any computer with an Internet connection and access your database from multiple, separate locations.

It also means we back up the database for you every day, so you don't have to worry about backing up, maintaining a server internally, etc.

Sumac Cloud is not a cloud "portal" (i.e. users do not go to a website and log in to a portal through a web browser). Instead, your team would install Sumac on their own machines at home just as they have on the machines in your office, and can use the same username/passwords that they always use. Their usage at home would be no different from how they use Sumac on their office computers, so no learning curve for them! 

If you are interested in Cloud hosting services, we can have you up and running within one business day.

Here's what the process looks like:
  1. Contact our Sales team at to let us know you would like to sign up for Cloud hosting.
  2. We'll ask you to create a backup of your database and send us a copy of that backup.
  3. We take the backup you've given us and upload it to our servers.
  4. We'll initiate the billing for the Sumac Cloud service and send you the instructions for connecting to your database on the cloud. Share the instructions with your team so that everyone has the info they need to get Sumac installed on their home computers and log in!

    Our products got an upgrade!

    Some screenshots and help videos have been made using older versions of our products. Though your version's colours and themes may appear different than what you see here, the instructions, links and advice in this article are still accurate and useful!

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